Landing page guide

Landing page copy structure: what to write and in what order

A section-by-section guide to landing page copy, with practical guidance on headlines, objections, proof and calls to action for Indian SMEs.

Landing page copy has a job that is different from writing a company page. It must make one kind of visitor feel understood, remove their doubts and make the next step obvious. Structure matters because readers decide in order: what is this, is it for me, can I trust it, what does it cost, what happens next.

The headline

The headline carries the most weight because it decides whether the rest is read. Write it in the visitor's language, naming the service, the problem or the offer. Avoid abstractions. A visitor who searched for AC repair should not have to work out whether the page is about repair or about air conditioning in general.

Include the main offer and the place or condition if relevant. Keep it to one idea; if two ideas are in the headline, split them into two pages.

The supporting sentence

One or two sentences explain what the offer actually is and who it suits. This is where you confirm the advert's promise in your own words. If the price depends on the job, say so here and mention what determines it, which is often enough to keep a visitor reading.

The problem, in their words

Describe the situation the visitor is in before explaining yourself. Using the words people actually search for and say, not internal terminology, makes the page feel relevant. Keep it factual rather than dramatic, since exaggerated problem statements reduce trust quickly.

How it works

Explain the process in three to five steps. This reduces the perceived effort and makes the offer easier to picture. Say roughly what happens after they enquir and when. Buyers are often more reassured by a clear sequence than by claims about quality.

Proof that is real

Use genuine material: work you have done, photographs you took, accurate descriptions of your experience, verifiable credentials and real written feedback used with permission. Do not invent testimonials, ratings, client names or numbers. A specific true detail persuades more than a general claim, and specific false details are the fastest way to lose an enquiry.

Handling the objections

Deal with the questions people actually ask: price, time, location, trust, what happens if something goes wrong, and whether it suits their situation. If you cannot say something yet, say so honestly and explain what you would need to find out. Avoiding the cost question does not remove it from the visitor's mind.

The call to action

Tell them exactly what happens when they click: whether a form opens, a call is placed or a message is sent. Reassure them what happens next and how quickly you will respond. Repeat the action near the end of the page so the reader who has scrolled to the bottom finds it again.

Write for scanning, not for reading

Landing page copy is usually skimmed. Short paragraphs, headings that tell the reader what a section answers, and lists where you genuinely have a list all reduce the effort. Put the conclusion first in each section and the explanation after it, so a reader who stops early still has the point.

Keep sentences to one idea. If a sentence needs two commas and an explanation, split it. Read the copy aloud, since awkward phrasing that looks fine on screen becomes obvious when spoken.

Voice and local context

Write the way you would explain the service to a customer who walked into your office. That usually means fewer superlatives and more detail about what actually happens. Mention the areas you serve, the timings you work and the kind of customer you are set up for, because this is real information that national competitors rarely bother to provide.

Use plain English and the words people search with. Being technically accurate matters, but a visitor has to recognise the service in your first line.

Questions worth reviewing before launch

Does the headline match the search or advert? Would a reader who knows nothing about your business understand the offer? Is there anything on the page that is not true? Is there one action or three? Could a visitor on a phone complete it all?

Our landing page guides cover message match and form design, and our landing page services page explains how copy and design are scoped together. If you want your draft reviewed before it is built, you can send us the brief or existing copy.

Common questions

How long should landing page copy be?

Long enough to remove the objections that stop the right visitor, and no longer. A simple service page may need a few hundred words; a high-value offer with real complexity needs more. Test by asking what a hesitant but interested person would still need to know before enquiring, and answer that rather than filling space to hit a word count.

Should I use the same copy as my website home page?

Usually not, because the traffic arrived for a specific reason and the home page has to serve several audiences at once. A landing page can be more direct and repeat the search or advertisement language the visitor already used. Reusing home page copy on a paid page often wastes the click by being too general.

Is it better to show pricing on a landing page?

It depends on the service. Showing a starting figure or a clear range of what determines the price reduces doubt for visitors who need it. If pricing is genuinely variable, state what the price depends on and offer a quick way to get an actual figure. Being vague about cost is a common reason enquiries do not happen.

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